When we refer to 'Personal Information' we mean any information related to a particular individual who we identify (whether directly or indirectly) a particular individual or natural person. This includes direct identifiers such as your name, postal address, email address, and mobile number and also includes all other information which is linked to that information such as your location. Where we refer to “ID” we mean a list of numbers and/or letters (also known as a numeric or alphanumeric string) which we or our service providers may generate and which is used as a means to give you a unique customer or user identifier – it cannot directly identify personally but it may be able to do so where your Personal Information is associated with it.

We may ask for and you may choose to provide the below information, which may include Personal Information, when you use or register on the Multimoney Forex Ltd. platform and create an account, upload information to or via the Platform, use any of the features or services available on the Platform or contact us directly:

• Name
• Email Address
• Phone number
• Age or date of birth
• Gender
• Password
• Location, pin code, area code and occupation as provided by you
• Payment and other information pertaining to your transactions on the Multimoney Forex Ltd. platform
• Any service requests
• Language preferences
• Account settings
• Information to verify an account such as a form of identification (if requested)
• Information in correspondence you send to us, including responses to surveys or other feedback
• Information you share when you participate in marketing promotions, prize draws or competitions
• Your opt-in choices and communication preferences
• Any other information that you may otherwise choose to provide us

We collect this information in a number of ways, including when you enter it while using our Platform, interact with our customer support, or participate in surveys, or marketing promotions, prize draws or competitions.

Inferred Information through usage & log data

We may track certain information about the content viewed and your visit to our Platform. This information may include the platform that you just visited (whether this platform is Multimoney Forex Ltd. or not), which platform you next visit, your computer browser information, your mobile phone OS version.

We will only collect and process Personal Information about You where we have a lawful basis to do so. Our lawful basis for processing your Personal Information will vary depending on the context in which we collect and use it and the following examples give you as a guide as to which basis we think applies (but if the context changes or other circumstances arise then the lawful basis may also change). Our primary purpose in collecting your information, including Personal Information from you is to deliver a personalized service on the Multimoney Forex platform and its various features. Please note that should you choose to not provide us consent to collect your information, including Personal Information, we may not be able to perform the contract with you. Where we refer to ‘perform the contract’ we mean the Terms & Conditions applicable to your use of the Multimoney Forex platform, which means that you may either not be able to access certain features of the Multimoney Forex platform or we may not be able to provide you the Multimoney Forex platform services in entirety.

For example, we use your information where we need the Personal Information to perform the contract with you (for example, to provide the Platform or our services to you) so as to:

• Register you on our Platform and create an account or give you access.
• Allow you to Sign Up/Log In using social media accounts like Facebook, etc.
• Provide you with customer or technical support including addressing support queries related to, but not limited to, payment processing, or to diagnose any problems with our servers, etc.
• Send you transactional emails or provide you with information, direct marketing, online and offline advertising, and other materials regarding products, services, and other offers from time to time in connection with the Multimoney Forex platform Service or its parent, subsidiary, and affiliated companies (“Platform Entities”) and its joint ventures.
• Determine your geographic location to provide you localized content including advertisements/offers and help us to quickly and efficiently respond to inquiries and requests.
• If you are a traveler visiting various countries around the world and avail the Platform's services, then we will determine your location using your IP address to determine the relevant Multimoney Forex platform Services which may be offered to you.
• Research, analyze, and understand our audience and what products and services they may view or otherwise engage with, in order to improve our service (including our user interface experiences and security features), to perform analytics and conduct customer research, including general market research or surveying our customers' needs and opinions on specific issues, generating sales and traffic patterns and to analyze advertising effectiveness, both on an anonymous basis (e.g. by aggregating data) or on an individual basis (if legally permissible), in combination with other information collected from tracking technologies and aggregate it with information collected from other Users using our Platform, to attempt to provide you with the Services and a better experience on the Platform.
• Analyse and measure how effective our advertising is by determining which media sources should be paid for delivering a desired action e.g. users who install our application or subscribe (also known as ‘attribution’), so that we pay for demonstrated value and don’t overspend.
• Our affiliate and group companies (collectively referred to as “The Multicon Group of Companies”) may access and use your information where they perform services on our behalf and, unless prohibited under applicable law, for use on their own behalf to market Multimoney Forex Services, our other services and the services and products generally offered by The Multicon Group of Companies.

We will use your Personal Information with your explicit consent as follows:

• When you agree to share your precise location based on GPS data, we will combine this information with other information that you provide to us on the Multimoney Forex platform Service to provide personalized content and advertisements with better accuracy based on your geographic location. For example, you may see more regional content recommendations when you share your precise location.
• When you agree to share information pertaining to the applications frequently used by you on your device, we will combine this information with other information that you provide to us on the Disney+ Hotstar Service to display advertisements that are more relevant to your areas of interest. For example, if you frequently use applications related to travel bookings, we may serve advertisements for products related to travel.

Or otherwise, whenever the law requires us to get your permission or where we have stated we may seek your permission in this Privacy Policy. In some contexts, we use your Personal Information where we have a legal obligation to do so or to protect your vital interests or those of another person:

• Prevent, detect, and investigate potentially prohibited or illegal activities, including fraud and enforcing our terms.
• Confirm your identity if you are exercising legal rights.
• Notify you about changes in the Terms & Conditions or in this Privacy Policy.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

When you access or use the Services or send any data, query, request or communication to us via our Support email, you understand that you are communicating with us electronically and that we may respond via electronic means from us, such as by email.